Answers for parents who want clarity before they commit.

Tell us about your child—grade, subject, curriculum, and schedule. Our team shortlists suitable tutors from our network of 200+ teachers. You can review profiles, watch introduction videos, and book a free demo with your preferred tutor. Once you’re happy, we coordinate regular 1:1 online sessions and stay available for rescheduling or tutor changes.

Use our Request a Demo form, WhatsApp us, or call our team. Share your child’s details and timezone—we’ll arrange a free live session with a matched tutor. There is no payment required for the demo, and no obligation to continue afterward.

A demo is a complimentary introductory session so you can experience the tutor’s teaching style and platform setup. Some families book one demo; others try two tutors before deciding. Paid trial packages may be available depending on your plan—your learning consultant will explain options clearly before you commit.

Every tutor goes through screening for subject knowledge, teaching experience, communication skills, and reliability. We prioritize educators who can explain concepts clearly, adapt to a student’s pace, and maintain consistent attendance. Only teachers who meet our standards join the active network.

Matching is not automatic. A resource manager reviews your requirements—subject, board, grade, language preference, and time zone—and suggests tutors who fit. You choose who to meet for a demo. If the first match isn’t ideal, we’ll recommend alternatives at no extra matching fee.

Yes. Chemistry between student and teacher matters. If you feel the match isn’t working, contact your learning consultant. We’ll understand what didn’t click and suggest a better fit—your child’s progress comes first.

KiwiClasses specializes in personalized one-on-one online tutoring. Every live session is 1:1 so your child receives undivided attention, can ask questions freely, and progresses at their own pace. We do not push group classes.

Absolutely. KiwiClasses was built with NRI and global families in mind. Tutors and parents each see local times. Whether you’re in IST, EST, GST, or GMT, we coordinate schedules that work for both sides—including early mornings, evenings, and weekends.

We offer online tuition classes in math, spoken English, science (physics, chemistry, biology), regional languages, and exam prep across CBSE, ICSE, IGCSE, GCSE, IB, Cambridge Primary, and more. Tell us your syllabus—we’ll match a tutor who teaches it regularly.

Recording policies depend on the tutor and package. Many sessions can be recorded for revision if both parent and tutor agree. Your learning consultant will confirm recording options when you enroll. Recordings are shared securely and intended for your child’s personal study only.

A stable internet connection, a laptop or tablet with camera and microphone, and a quiet learning space are usually enough. We use reliable video platforms for live sessions. Before your demo, we’ll confirm setup and help troubleshoot any connectivity issues.

Fees vary by subject, grade, tutor experience, and session frequency. After understanding your requirements, your learning consultant shares transparent pricing before you enroll—no hidden charges. Package options are designed for flexibility, whether you need a few sessions or ongoing support.

We support convenient payment options for Indian and international families. Your learning consultant will share accepted methods—such as bank transfer, UPI, or other agreed channels—when you confirm a package.

Life happens—especially with busy families. Reschedule requests made within the agreed notice window are accommodated whenever possible. Late cancellations may be subject to the package terms your learning consultant shares at enrollment. We aim to be fair and flexible.

Many NRI families use KiwiClasses to stay aligned with Indian boards, strengthen regional languages, or supplement international school curricula. We match tutors experienced with cross-border schooling, time zone coordination, and the specific exam patterns your child follows.

Your learning consultant remains your point of contact for scheduling, feedback, and any concerns. Tutors share regular updates on topics covered and areas to focus on. Parents can also communicate through our platform when enrolled.

Safety is non-negotiable. Tutors are vetted before joining, sessions are conducted on monitored platforms, and parents can observe or review session details as agreed. We take child safety seriously and address any concern immediately.

KiwiClasses is a fast-growing ed-tech startup backed by Skilled Monks Software Pvt Ltd, an established technology company focused on building reliable digital products. This backing supports our platform infrastructure, teacher network, and long-term commitment to quality education.